Set up your workspace basics

Set your timezone first

Your workspace timezone controls when scheduled items run. A wrong timezone can make a drip campaign or scheduled message run at the wrong time.

Update settings, step by step

1. Open Setup.
   Where: Left sidebar → Account → Setup. Select Account in the left sidebar, then choose Setup.
2. Choose the correct timezone.
   Where: the timezone option in Setup. Choose the timezone your team uses to plan messages and appointments.
3. Choose the interface language.
   Where: the language option in Setup. Set the language your team is most comfortable using.
4. Review AI settings, if you use them.
   Where: the AI settings section in Setup. Only change these when your workspace uses AI features and you understand the intended behaviour.
5. Save and check.
   Where: the save action on the Setup screen. Save your changes, then confirm the selected timezone is displayed correctly.

What success looks like

Your workspace shows the correct timezone and language. Future schedules can now be planned with confidence.