What it is
Brand colors and chat UI look.
Tenant menu: Account → Chat theme
As a partner
Match client brand during white-label handoff.
Step-by-step (for your customers)
Set primary color and bubble styles.
Preview in chat.
Applies to agent UI and widget.
Common mistakes
Skipping WABA connection before using this feature.
Missing role permissions — if menu item is hidden, check agent role in Admin.
Testing with production contacts before validating in a small test segment.
Related
Integrate WABA
Dashboard overview